Privacy policy
Last updated 6 November 2026
Who we are
MS Recovery & Transport is a vehicle recovery and transport business based in Peterborough, Cambridgeshire. For anything in this policy, contact us on 07514 489737 or at msrecovery&transport@gmail.com.
What this website collects
This site has no contact form, no account sign up, no advertising trackers and no analytics cookies. Nothing you enter in the quote calculator is sent to us or stored. The figure is worked out in your own browser and disappears when you close the page.
When you get in touch
If you call, message us on WhatsApp or email us, we receive whatever you choose to share, typically your name, phone number, vehicle details and the collection and delivery addresses. We use it to quote for the job, carry it out and keep a record of the work.
WhatsApp messages are handled by WhatsApp and email by Google, under their own privacy policies.
How long we keep it
We keep job records for as long as we need them for tax, accounting and insurance purposes. Enquiries that do not lead to a job are not kept longer than necessary.
Sharing
We do not sell your information. We share it only where a job needs it, for example with an auction house, bodyshop, storage yard or insurer you have named, or where the law requires it.
Your rights
Under UK GDPR you can ask for a copy of the information we hold about you, ask us to correct or delete it, or object to how we use it. Contact us using the details above. If you are unhappy with our response you can complain to the Information Commissioner's Office at ico.org.uk.